CALL: (636) 232-5097

Customer Support

At St. Louis Merchant Services, support isn’t an afterthought — it’s part of the relationship.

Whether you need assistance with equipment, transactions, deposits, reporting, PCI compliance, or account updates, our team is here to make sure your payment systems continue running smoothly.

CALL: (636)232-5097

EMAIL: 
StLouisMerchantServices@gmail.com

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What St. Louis Businesses Are Saying

Hear directly from local business owners across the greater St. Louis area who trust St. Louis Merchant Services for reliable technology, transparent pricing, and responsive local support.

Always there when I need them.

I was skeptical to switch from my bank for my merchant services processor, but so glad I did. Their initial proposal was 15 perecent less than what I was paying with my previous processor and when the first statement came in, turns out I saved even more. The savings were over 20 percent. They are always there when I need them… much more helpful than my bank. St. Louis Merchant Services understands the credit card processing business better than anyone else. Thank you.

Julie B.

Very pleased.

The easiest and most accessible merchant service provider I have worked with. They are always just a phone call or e-mail away and will work to solve any issues you may have. We have been very pleased with their service.

Rick S.

The Best!

We have been in the jewelry business for over 30 years and have had different processing experiences, not many good ones. We went 3 years ago with St. Louis Merchant Services. Last year on the Sunday before Christmas we weren’t able to process cards. We hated contacting them on a Sunday, but it was our busiest time of year. Not only did one of the owners cancel their plans, but brought out a new unit and stayed at our store to make sure that we had no problem throughout the day. No bank or other processing company would ever do that type of service with the low rates on processing that they provide. In any of their services, you won’t be disappointed!

Michael M.

How We Keep Your Business Secure

Our technology and processing platforms are designed to meet and exceed PCI DSS requirements, keeping your transactions protected at every stage.

PCI-Compliant Processing

All transactions are encrypted, tokenized, and processed through secure, PCI-compliant gateways to safeguard sensitive cardholder data.

Point-to-Point Encryption (P2PE)

Card data is encrypted immediately when a card is tapped, dipped, or swiped — protecting information before it even enters your system.

Payment Tokenization

Sensitive card numbers are replaced with unique tokens, making stored payment data useless to hackers. This is essential for recurring billing and cards-on-file.

EMV Chip Technology

EMV-enabled terminals reduce counterfeit fraud and help minimize chargeback risk through secure authentication at the point of sale.

Fraud Prevention Tools

Real-time monitoring, Address Verification (AVS), and CVV authentication work together to prevent unauthorized transactions before they occur.

Online Payment Security

Hosted checkout pages, payment links, virtual terminals, and mobile solutions are SSL-secured and encrypted to protect remote transactions.

Payment Insights & Resources

Stay informed with articles covering payment trends, cost-saving strategies, compliance updates, and technology insights for modern businesses.

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December 10, 2021

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December 10, 2021

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December 10, 2021

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